Personal information you disclose to us
Information automatically collected
- Log and Usage
Data. Log and usage data is service-related, diagnostic, usage and performance information our
servers automatically collect when you access or use our
Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
Information collected from other sources
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To facilitate account creation and logon process. If you choose to link your account
with us to a third-party account (such as your Google or Facebook account), we use the information you
allowed us to collect from those third parties to facilitate account creation and logon process for the
performance of the contract.
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To post testimonials. We post testimonials on our
Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at privacy@cyrano.ai and be sure to include your name, testimonial location, and contact information.
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Request feedback. We may use your information to request feedback and to contact you
about your use of our
Website .
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To enable user-to-user communications. We may use your information in order to enable
user-to-user communications with each user's consent.
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To manage user accounts. We may use your information for the purposes of managing our
account and keeping it in working order.
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To send administrative information to you. We may use your personal information to send
you product, service and new feature information and/or information about changes to our terms,
conditions, and policies.
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To protect our Services. We may use your information as part of our efforts to keep our
Website safe and secure (for example, for fraud monitoring and prevention).
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To enforce our terms, conditions and policies for business purposes, to comply with legal and
regulatory requirements or in connection with our contract.
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To respond to legal requests and prevent harm. If we receive a subpoena or other
legal request, we may need to inspect the data we hold to determine how to respond.
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Fulfill and manage your orders. We may use your information to fulfill and manage
your orders, payments, returns, and exchanges made through the
Website .
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Administer prize draws and competitions. We may use your information to administer
prize draws and competitions when you elect to participate in our competitions.
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To deliver and facilitate delivery of services to the user. We may use your
information to provide you with the requested service.
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To respond to user inquiries/offer support to users. We may use your information to
respond to your inquiries and solve any potential issues you might have with the use of our Services.
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To send you marketing and promotional communications. We and/or our third-party
marketing partners may use the personal information you send to us for our marketing purposes, if this
is in accordance with your marketing preferences. For example, when expressing an interest in obtaining
information about us or our
Website , subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
Notwithstanding anything else in this Privacy Policy, if you provide Cyrano.ai access to the following types of your Google data, Cyrano.ai's use of that data will be subject to these additional restrictions:
- Cyrano.ai's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
- Cyrano.ai will only use access to read Google Calendar and Gmail message bodies (including attachments), metadata, and headers to provide the Cyrano.ai service.
- Cyrano.ai will limit its use of Google User Data to providing or improving user-facing features that are prominent in the Cyrano Navigate user interface.
- Cyrano.ai will limit the transfer of Google User Data to only those others necessary to provide or improve user-facing features that are prominent in the Cyrano Navigate user interface, or as necessary to comply with applicable law or as part of a merger, acquisition, or sale of assets with notice to users.
- Cyrano.ai not use this data for serving advertisements.
- Cyrano.ai will not allow humans to read this data unless we have your affirmative agreement for specific messages, and doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for the App's internal operations and even then only when the data have been aggregated and anonymized.
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Consent: We may process your data if you have given us specific consent to use your
personal information for a specific purpose.
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Legitimate Interests: We may process your data when it is reasonably necessary to
achieve our legitimate business interests.
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Performance of a Contract: Where we have entered into a contract with you, we may
process your personal information to fulfill the terms of our contract.
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Legal Obligations: We may disclose your information where we are legally required to
do so in order to comply with applicable law, governmental requests, a judicial proceeding, court
order, or legal process, such as in response to a court order or a subpoena (including in response to
public authorities to meet national security or law enforcement requirements).
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Vital Interests: We may disclose your information where we believe it is necessary to
investigate, prevent, or take action regarding potential violations of our policies, suspected fraud,
situations involving potential threats to the safety of any person and illegal activities, or as
evidence in litigation in which we are involved.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
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Vendors, Consultants and Other Third-Party Service Providers. We may share your data
with third-party vendors, service providers, contractors or agents who perform services for us or on
our behalf and require access to such information to do that work. Examples include: payment
processing, data analysis, email delivery, hosting services, customer service and marketing efforts.
We may allow selected third parties to use tracking technology on the
Website , which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
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Other Users. When you share personal information
(for example, by posting comments, contributions or other content to the Website ) or otherwise interact with public areas of the Website , such personal information may be viewed by all users and may be publicly made available outside the Website in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Website , and view your profile.
- Allow Users to Connect to Their Third-Party Accounts
- Cloud Computing Services
- Functionality and Infrastructure Optimization
- Invoice and Billing
- Web and Mobile Analytics
- Website Performance Monitoring
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WHAT INFORMATION DO WE COLLECT?
To learn more about the types of personal data
Cyrano.ai, Inc. collects.
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HOW DO WE USE YOUR INFORMATION?
To learn more about the purposes for which
Cyrano.ai, Inc. collects and uses personal information about you.
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WILL YOUR INFORMATION BE SHARED WITH
ANYONE?
To learn more about the type or identity of third parties to which
Cyrano.ai, Inc. discloses personal information, and the purposes for which we do so.
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WHAT ARE YOUR PRIVACY
RIGHTS? To learn more about the right of individuals to access
their personal data.
Account Information
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Log in to your account settings and update your user account.
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Contact us using the contact information provided.
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Access your account settings and update your preferences.
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Contact us using the contact information provided.
CCPA Privacy Notice
Category |
Examples |
Collected |
A.
Identifiers
|
Contact details, such as real name, alias, postal address,
telephone or mobile contact number, unique personal identifier, online identifier,
Internet Protocol address, email address and account name
|
|
B.
Personal information categories listed in the California Customer Records
statute
|
Name,
contact information, education, employment, employment history and financial
information
|
YES
|
C.
Protected classification characteristics under California or federal
law
|
Gender and date of birth
|
|
D.
Commercial information
|
Transaction information, purchase history, financial
details and payment information
|
|
E.
Biometric information
|
Fingerprints and voiceprints
|
|
F.
Internet or other similar network activity
|
Browsing history, search history, online behavior,
interest data, and interactions with our and other websites, applications, systems and
advertisements
|
|
G.
Geolocation data
|
Device location
|
|
H.
Audio, electronic, visual, thermal, olfactory, or similar
information
|
Images and audio, video or call recordings created in
connection with our business activities
|
|
I.
Professional or employment-related information
|
Business contact details in order to provide you our
services at a business level, job title as well as work history and professional
qualifications if you apply for a job with us
|
|
J.
Education Information
|
Student records and directory
information
|
|
K.
Inferences drawn from other personal information
|
Inferences drawn from any of the collected personal
information listed above to create a profile or summary about, for example, an
individual’s preferences and characteristics
|
|
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Receiving help through our customer support
channels;
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Participation in customer surveys or contests; and
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Facilitation in the delivery of our Services and to respond to
your inquiries.
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Targeting cookies/Marketing cookies
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Social media cookies
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Category B. Personal information, as defined in the California Customer Records
law, such as your name, contact information, education, employment, employment
history and financial information.
- whether we collect and use your personal
information;
- the categories of personal information
that we collect;
- the purposes for which the collected
personal information is used;
- whether we sell your personal
information to third parties;
- the categories of personal information
that we sold or disclosed for a business purpose;
- the categories of third parties to whom
the personal information was sold or disclosed for a business purpose;
and
- the business or commercial purpose for
collecting or selling personal information.
- you may object to the processing of your
personal data
- you may request correction of your
personal data if it is incorrect or no longer relevant, or ask to
restrict the processing of the data
- you can designate an authorized agent to
make a request under the CCPA on your behalf. We may deny a request
from an authorized agent that does not submit proof that they have
been validly authorized to act on your behalf in accordance with the
CCPA.
- you may request to opt-out from future
selling of your personal information to third parties. Upon receiving
a request to opt-out, we will act upon the request as soon as feasibly
possible, but no later than 15 days from the date of the request
submission.