Cyrano was proven highly successful at predicting and influencing buying behavior in real world scenarios over a 120 day split test.
Test-drive to Purchase Conversion
Without Cyrano: 44.5%
With Cyrano: 60.2%
Total Time to Close
Without Cyrano: 242 minutes
With Cyrano: 136 minutes
Sell More Cars in Less Time
Split test at an auto dealership worked so well, the GM became an investor!
"Sales went up, and probably more impressive, average time of sale went way down. That meant we had improved customer satisfaction scores. I get pitched a lot of sales tools and trainings, but I have never seen anything like this."
General Manager, Metro Honda
How did we do it?
Our system predicted the outcome of customer interactions based on transcripts of the initial interaction (no show, test drive, or sale) with a success rate over 95%.
Enabled the sales team at the dealership to identify the personality of the customer in real time with only 13 binary observations.
Actionable, Tailored Advice
Finally, our models gave customized instructions on how to best sell the customer a car. It also provided a subject line and opening sentence for the follow up email in the event of a no sale.